Resources > Enhancing HR Services



Headline speaker for the UHR Conference 2018 announced
UHR is excited to announce that businesswoman, author and speaker Dr. Margaret Heffernan will be the 2018 Conference headline speaker.


Doing It Right When Nobody Is Looking
Why does HR have a leading role in embedding a culture of quality within universities and colleges? Leanne Ennis of the Quality Assurance Agency for Higher Education discusses, in our new UHR blog.

Reflection Might Be Easier Than You Think
Sophie Harris, Deputy Director of HR at SOAS, discusses the benefits of reflecting on your working practice.

The Octopus and the Grouper: a Tale of Teamwork
Alex Killick, Director of People at Glasgow Caledonian University (GCU) and UHR Treasurer, shares a story of change in GCU’s award-winning People Services team.

Finding Confidence as a University HR Leader - 10 Principles of Good Leadership
Dr Markos Koumaditis is HR Deputy Director at London South Bank University. Here he reflects on leadership lessons learnt during the UHR Emerging Leaders programme, and 10 principles for good leadership.

Increasing Harassment Complaints in The HE Sector: Are You Ready?
Our partners at Pinsent Masons have observed a "spike" in the number of complaints of harassment being raised with Higher Education sector clients.

The Ant and The Dove - Random Acts of Kindness in the Workplace
Alex Killick, Director of People at Glasgow Caledonian University, marks World Kindness Day by reflecting on how we can encourage kindness in the workplace.


Special Leave Policies - May 2018

Independent Investigations

Showcasing Good Practice - Alex Killick - How People Services Re-energised a Workforce through Challenging times

Showcasing Good Practice - Sophie Harries - SOAS - Feb 2018

Showcasing Good Practice - Kate Lindsell and Imelda Rogers - University of Exeter - Feb 201

Showcasing Good Practice - Richard Lister and Sara Corcoran - University of Suffolk - Feb 2018

Showcasing Good Practice - Paul Stephenson - University of Surrey - Feb 2018

Showcasing Good Practice - Patrick Johnson - University of Manchester - Feb 2018

Headhunter Framework - Survey Responses

Outplacement Counselling

Mercer - Pensions Hot Topics - Jan 18

Strike Deductions - Survey Results


PMF Information leaflet about the PMF

PMF Mini-guide to use of the PMF

IIP Status - Survey Results - Nov 17

Health and safety lead role summary - Survey Results - Nov 2017

Teaching Only Contracts - Survey Results

Do institutions employ chaplains - particularly Muslim Chaplains Jul 15 - Survey Results

University Closure Days and their contractual status - Survey Results

Subject access requests Sept 2014 - Survey Results

Online recruitment platforms July 2014 - Survey Results

Stand by and call out policy and remuneration arrangements - Survey Results

Survey on HR staff ratios - Jan 2014 - Survey Results

Disciplinary Policy and Grievance Policy - Contractual v Non-Contractual - Survey Results

Alumni Relations Director - Survey Results

Alcohol and Substance Abuse Policies - Survey Results

Academic Titles - Survey Results

Comparison of Absence Trigger Levels - Survey Results

Developing a robust and equitable academic promotion scheme

Planning for Critical Workforce Uncertainties

The implications for HR professionals and how to operate effectively

An overview of UK HE and how it operates within the HR context

The culture of the sector and the skills required to operate effectively

Talent Management in Knowledge-Based Organisations - anything new

Measuring and managing human capital in high-intensity knowledge-based organisations

Challenges facing HR and how they look in HE

How To Make Shared Services a Success

Measuring the impact of people management practices on institutional outcomes

Report from UUK - Process Efficiencies Project Matthew Knight

The HR Business Partner Model - Is it working or not

A joint cover note from UCEA and UHR for the IES study: Measuring Employee Engagement within the HE Sector

Summary of Standby and Call Out payment rates from Universities - Jun 2016

Benchmark Absence Management Data

Aligning financial and AL years

UHR mentoring resource pack for mentors

UHR Mentee handbook

Transforming HR Service Management at University of Bradford

Sustainable Excellence at Birmingham - Feb 2014

Apprenticeships in HE The Business Case

Life changing - University of Sunderland - Feb 2015

Remodelling the Technical Structure - Teeside

Nicola Dandridge - Future Forecasting After the General Election - June 2015

Leading a University through Significant Change - Julie Lydon VC of South Wales 2013

Creating Integrated (Shared) Services at the University of Cambridge

Organisational Excellence, Strategic Development, Transformational Change

De Montfort University Strategic Portfolio Management

UHR Conf 2015 - Workshop - The Art of Persuasive Leadership, Mike Stevenson

UHR Conf 2015 - Workshop - Inspiring excellence - Ed Wilson

UHR Conf 2015 - Workshop - HR Service Mangement - Gary Mcfarlane

UHR Conf 2015 - Workshop - Creating Value - Ceridwyn Bessant

UHR Conf 2015 - Workshop - Blending a Focus - Mark Coldren

UHR Conf 2015 - Workshop - Culture Change USP - Fiona Anderson

UHR Conf 2015 - Workshop - Changing Cultures - Terry Threadgold

UHR Conf 2015 - Workshop - Caledonian Code - Alex Killick

UHR Conf 2015 - HRD Forum - Veronica Hope Hailey

UHR Conf 2015 - Plenary - 3 - Sara Thornton

UHR Conf 2015 - Plenary - 2 - Zoe Radnor

UHR Conf 2015 - Plenary - 1 - Dean Royles

UHR Conf 2015 - Legal - Value Judgements - SGH Martineau

UHR Conf 2015 - Legal - Employment Law Update - Mills & Reeve

UHR Conf 2016 - Workshop - Introducing the Participative Process Review tool kit - Ian Whiting

UHR Conf 2016 - Workshop - Addressing Unconscious Bias - Marc Adams and Joe Sweetman

UHR Conf 2016 - Workshop - Career Path of a Millennial - Bettina Rigg and Jacqui Marshall

UHR Conf 2016 - Optional - The Resilient Individual - Kenton Lewis and Céser Gamio

UHR Conf 2016 - Optional - Academic Freedom v Employment Rights - Farrer and Co

UHR Conf 2016 - Legal - The Career Path of a Millennial - Jane Byford and Gareth Edwards

UHR Conf 2016 - Legal - Organised Chaos - David Browne, Tom Long and Abisola Latunji

UHR Conf 2016 - Legal - Managing Complex Cases - Diane Gilhooley and Nicola Bennison

UHR Conf 2016 - Legal - Flexible Working and the Modern Workplace

UHR Conf 2016 - Plenary - Plenary 3 - Sue Holmes and Philip Ross

UHR Conf 2016 - Plenary - Plenary 2 - Peter Cheese

UHR Conf 2017 - Workshop - Rob Baker - Positive Universities

UHR Conf 2017 - Workshop - Clive Bane and Steve Hodder - Keeping the golden thread

UHR Conf 2017 - Workshop - Catherine Shepherd - HR, CULTURE CHANGE

UHR Conf 2017 - Workshop - Elizabeth Bare and Brian Mallory - The future of HR in Higher Education

UHR Conf 2017 - Workshop - Carol Costello and Tracy Fishwick - Universities as civic leaders

UHR Conf 2017 - Workshop - Alex Killick - Stepping Out, In, Up

UHR Conf 2017 - Legal - Trish Embley, Helen Corden and Sarah Ashberry - Transformational HR

UHR Conf 2017 - Legal - Eversheds - Managing in times of unprecedentedchange

UHR Conf 2017 - Plenary - Gareth Jones - Why Leadership Matters



There is a member only discussion board dedicated to Enhancing HR Services. You can click here to find out what your peers are talking about.


The People Management Framework

The framework was launched by Universities HR in 2010. Developed in conjunction with PricewaterhouseCoopers and in collaboration with the Higher Education Funding Council for England, the PMF is a framework to enable higher education institutions to measure the effectiveness of their people management interventions and activities, against internal and external comparators, and over time, using both common and individually developed measures.

Use of the People Management Framework is free to institutions in full and associate membership of Universities HR.

Find out how to register and use the PMF.


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