EventBooking > Event Details


Introduction to HE for Professional Services Staff

Date: 3rd July 2020

Location: This will now be an on-line event

Price: Free

Bookings have now closed - please contact bookings@uhr.ac.uk for more information

This is a joint event and open to members of AUDE, BUFDG and UHR - please click on the appropriate ticket when booking your place.

Friday 3rd July - Please note that we are now running this as a virtual event and the timings have changed to those originally published.

Programme Aim

This is a one day development event aimed at all professional services staff within their first year of working in HE, who need to grasp the complexities and political environment of HE, and the implications for operating and influencing effectively.  


Welcome & Introduction


An overview of UK Higher Education – how HE works – the technical

Differences and similarities with other sectors; HE governance, funding, sustainability; the different culture and structure seen in ‘pre and ‘post’ 1992 HEIs; charitable status; accounting and public body status; competition and collaboration; freedom of action and constraints; procurement; acronyms; and types of qualifications There will be a brief horizon scan, and include key points to note for HR, Finance and Estates where relevant.

Diane Gilhooley | Global Practice Group Head of Human Resources and Pensions | Head of Education Sector | Eversheds Sutherland

Carol Costello | Director of People and Services | University of Liverpool


Coffee and comfort break


The culture of the sector and the skills required to navigate it– how people work – the personal

This session will explore some of the skills needed to operate effectively within HE, including persuasion versus coercion; building relationships; offering reasoned argument; and how Professional Service Staff can evaluate and introduce new theories, practices and trends to support organisational strategy in an academically challenging and intellectually rigorous environment.

Carol Costello | Director of People and Services | University of Liverpool




How you can be more effective in HE – your impact in HE

Small facilitated discussion groups considering what have been the challenges in joining HE and integrating into a new team during Covid 19 and how you have handled them.


Comfort break


Question Time Panel: - new to HE top tips 

We welcome a Director from HR, Estates and Finance.  They will share their personal journey, what they wish they’d have known, the challenges and top tips.

Louise Edwards-Holland | Director of HR & OD | University of Salford

Diana Hampson | Director of Estates and Facilities | University of Manchester

Julie Charge | Director of Finance | University of Salford


Time for Questions

Put your questions to Directors from Estates, Finance and HR



 This programme is open to all professional services staff.  If you wish to enquire about the suitability of the programme for yourself or a colleague, please contact naomi@uhr.ac.uk , rachel@bufdg.ac.uk or corinne@aude.ac.uk 

Who should attend?

Please note, in order to book a place on this event you will need an AUDE, UHR or BUFDG website user account.  If you do not yet have an account, your options are:


  1. If you would like a full website account, please contact your HR Director who needs to authorise the request by emailing admin@uhr.ac.uk.
  2. If you just wish to book on this event, then please visit the quick registration page where you can set up an account just for booking events.


Please click here to register for an account.


Please click here to register for an account.

To be sure of a place, early booking is recommended. 


Bookings have now closed - please contact bookings@uhr.ac.uk for more information



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