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UHR Winter e-Newsletter November 2017

01 November 2017      Helen Scott, Executive Director

The UHR Chair writes...

...Look for the Bright Spots
I recently attended the CUPA HR conference in San Diego. CUPA HR is the US equivalent of UHR.  For me, the highlight of the conference was a keynote from Chip Heath, author and professor at the Stanford Graduate School of Business. Chip spoke about, ‘focusing on your bright spots,’ in relation to planning for change.  He told the story of Jerry Sternin, who was tasked by Save the Children to solve child malnutrition in a very poor part of Vietnam and was given only a few months to do it. These were children of very poor rice farmers and, on the face of it, solving their malnutrition appeared impossible. Not daunted, Jerry recruited women from one particular village and asked them to measure the size and weight of each of their children.  Analysing this data, he saw that there were a few, ‘bright spots’ – children who had grown taller and weighed more than others in the village. He investigated why and found that these bigger children had something in common; rather than two bowls of pure rice a day, they were eating four smaller meals, with their mothers adding sweet potato grains and shrimps found in the fields to their rice.  The mothers of the less developed children had rejected adding the grains and shrimps because they believed it better to give their children only pure rice. Learning from the bright spots, Sternin set out to replicate the diets of the ‘larger’ children, ultimately reducing malnutrition for thousands of youngsters in this part of the world.  This man, rather than focusing on why there was a problem and what that problem was, looked for ‘the bright spots’ and replicated them. As we face problems and challenges on a daily basis, some of which look like impossible tasks, perhaps we should remember this example and, ‘look for the bright spots’ and how we might replicate them rather than spending our time investigating and dealing with what’s not working.

If you want to find out more about HR in the US, I would commend the work of Sophie Harris, Deputy Director of HR at SOAS and winner of the UHR - CUPA bursary prize.  Sophie attended the CUPA conference with me and has written four fantastic blogs on female academic progression in the US.  
I wish you well for the rest of the calendar year.  For those who haven’t already secured their place, bookings are open for the 2018 UHR conference to be held at the historic Mercure Grand Hotel in the heart of Bristol.  Now to go and find those bright spots...

Sandra Heidinger,
UHR Chair & Director of Human Resources,
University of Strathclyde

UHR Conference 2018, Bristol,
22-25 May 2018

Over 220 delegates have already booked for the 2018 conference in Bristol and there are just a few full delegate places including accommodation in the main hotels remaining! Our day delegate places are also going fast.

If you want to join us in Bristol for the biggest HR conference for HE professionals in the UK, then book now. The theme for the 2018 conference is “Universities: competitive advantage or collective advancement?”.

We are also pleased to announce that the first keynote speaker has been confirmed as Margaret Heffernan. Author of five acclaimed business books including “Wilful Blindness: Why We Ignore the Obvious at our Peril”, named one of the most important business books of the decade by the Financial Times, “A Bigger Prize: Why Competition isn’t Everything”, and “How We Do Better”. She’s also delivered TED talks that have been seen by over 7 million people. 

Enter the UHR Awards 2018

Entries for the UHR Awards for Excellence 2018 will be opening in early December, until 19 March. The UHR Awards recognise outstanding and innovative projects, teams and individuals that have led transformational change in their organisations.

Categories are likely to include; 

  • Business Effectiveness and Organisational Performance: for an initiative that has driven and demonstrably enhanced organisational performance and competitive advantage.
  • Development and culture change: for an initiative that achieved culture change or greater staff engagement, or involved collaborative work with another organisation, enabling the university effectively to meet future challenges and uncertainty.
  • Equality and Diversity: for an initiative that increased equality or diversity in the organisation, and brought demonstrable improvements to performance or engagement. 
  • Exceptional HR: for exceptional achievement by an HR team.
Entries may come from either teams or individuals. Visit the website from mid December to find out more and to submit your entries

UHR CUPA Bursary
Accepting Nominations Shortly

Following the success of our first CUPA-HR bursary in 2017, we’re now planning to open nominations for 2018 shortly.

The bursary is for mid-career HR professionals who are keen to learn from American institutions, and then share with UK colleagues. It includes attendance at the annual CUPA-HR conference, (to take place in Indianapolis in 2018) and a study visit to an institution (or institutions) of your choosing.

Our 2017 winner, Sophie Harris, attended the CUPA conference in San Diego in September 2017, and visited a number of American institutions to find out more about their working practices. 

Visit the website to find out more about the bursary and to read Sophie's blog posts.

New UHR Website Coming Soon

We have recently been working on a new website for UHR which is due to go live in mid December. The new website is part of a range of improvements and developments that are being made following our incorporation with Professional Higher Education Services (PHES) earlier this year.

UHR Blogs - Call for Contributors

Since we launched the UHR blog in January this year, we’ve now published around 25 blogs posts from UHR members across the UK with various viewpoints on current issues, best practice, and policy issues impacting HR professionals.

We are always looking for contributors, so if you have an idea for a blog post, please contact Helen in the first instance helen@uhr.ac.uk who will put you in touch with one of our blog champions.

Showcasing Good Practice, 7 February 2018

Our popular, free event is back on 7 February where winners of the 2017 UHR Awards for Excellence will be talking more about their award-winning projects. You can find out more here

CPD Update

Delivering HR Service Excellence
Free event – Exeter, 8 December
Aimed at HR Administrators, this workshop focuses on the essence of customer service to both internal and external stakeholders and gives delegates a framework for evaluating and improving service delivery within their function.

Consulting Skills for HR Professionals 
£170 – Lancaster, 26 January
Learn a range of internal consultancy tools and techniques to enhance your professional impact in supporting your operational areas and achieve a balance between strategic and operational delivery in your role as Business Partner.

Showcasing Good Practice 
Free event – London, 7 February
This is an ideal opportunity to hear from HEIs about how HR teams have improved practice, contributed to business efficiency and enhanced organisational effectiveness and staff engagement.   An event to inspire your own thinking.

Organisational Development - An Overview 
A UHR-CIPD workshop - £170 – London, 20 February
This workshop will be of interest to HR professionals who wish to explore the fundamentals of OD and its relevance to HR, including working with models and frameworks; diagnosing organisational health and planning interventions.

Building High Performance HR Teams 
£170 – Glasgow 22 February
This workshop will enable HR professionals leading HR teams to apply a range of approaches for enhancing the success of their teams and will include a focus on situational leadership, building shared purpose and team identity, as well as effective communications.

Coming Soon…
  • The Art of Influencing Line Managers
  • Introduction to HE for HR Professionals (new to the sector)
  • Effective Mentoring Skills (for those wishing to register as an UHR mentor)
  • Advanced Mentoring Skills (for existing UHR mentors)
  • Understanding Mental Health
  • Recruiting using Social Media
  • Finance & Business Awareness
Keep an eye on the website for dates, venues, and workshop details.

Podcasts from the CIPD
HR’s professional body has a wide range of podcasts available to its members, including Gender Pay Gap reporting; What’s new in Performance Management, and Analytics: How HR can influence strategy through data.  The speakers are leaders in their field and can stimulate fresh thinking about a topic you may be addressing, so worth a listen: www.cipd.co.uk/podcasts
 
Lesley Broughton
CPD Co-ordinator

cpd@uhr.ac.uk
 

Regional Group Update
NE Regional Chair

The UHR North East Group meets three or four times a year and hosts a speaker linked to our key strategic areas defined at the start of the academic year. This year we’ve had an employment law update by Di Gilhooley at Eversheds and a talk on wellbeing by Louise Huscroft, Occupational Health Manager at Durham University, both sharing useful insights from their areas of expertise.
 
CPD plays an important role in nurturing and developing talent of the future. Supporting CPD going forward, Kate O’Connell (HR Director at  Hull) will be taking over as UHR North East CPD lead from Clare Curran, who has earned herself a long and happy retirement. We wish Clare all the best.  Our new Deputies group is led by Benny Owens of Leeds Beckett University, and they’ve identified some important issues and topics to cover in their agenda for the 2017/18 academic year.
 
With the prospect of the new GDPR (General Data Protection Regulations) coming into place in May 2018, UHR NE has developed a local GDPR training session in partnership with Eversheds, delivered first in Bradford and repeated in Leeds, due to high demand. We hope this might be something other UHR groups could repeat in the next few months, to ensure HR staff are preparing for the change and the added work this will require.
 
Like any group we’ve been able to discuss important topics, share common issues and approaches and to distribute updates from both UCEA and UHR. Additionally, it has been a great opportunity to learn and network with peers. Meetings are held throughout the North East, with the timetable planned a year in advance. We would love to have more HR staff in the region get involved, share their knowledge and expertise and access the CPD opportunities we provide. 
 
My role as UHR North East Chair is a fantastic opportunity to network with colleagues in the region and share knowledge and best practice, but I also have a national and cross sector perspective. Having joined the sector in 2013 after 20 years in the NHS, I quickly realised that many of the challenges we face in both sectors are similar, presenting the opportunity to create a special union between the two. In September, the first HR cross sector conference – HR Under Pressure, a joint venture between UHR and its NHS equivalent HPMA (Healthcare People Management Association) was attended by over 120 senior human resources professionals from across the UK, and received positive feedback on the atmosphere, content variety and key takeaways.  It is clear that the world of HR continues to evolve and generate new challenges along the way. As leaders and professionals in our field, we need to ensure that we’re agile and adaptive with passion and clear purpose. We must focus on the future where we can engage and collaboratively work together to drive change and embrace technological advances to achieve full potential.
 


Increasing Harassment Complaints in The HE Sector: Are You Ready?

At Pinsent Masons we have observed a "spike" in the number of complaints of harassment being raised with Higher Education sector clients.

According to the Trades Union Congress (TUC), over 50% of workplaces have an issue with sexual harassment – a figure that, sadly, will come as no surprise to anybody who has been following the news in recent weeks.Of course, the HE sector is not immune from this issue.  
 
The Guardian reported earlier this year with the headline: Sexual harassment 'at epidemic levels' in UK universities, a headline no-one in the sector would wish to wake up to. But despite these findings, and the fact that sexual harassment is unlawful under the 2010 Equality Act, it is rare for these cases to be escalated to an employment tribunal. In the 2016 report, "Still just a bit of banter?" produced by the Trade Union Congress in association with the everyday sexism project, it was reported that four in five women did not even report the sexual harassment to their employer, and of those who did, very few saw a positive outcome. 
 
While this disparity could reflect effective internal confidential grievance or harassment processes which address these issues, many of the stories that have emerged recently share a common thread of victims fearing the personal and professional repercussions of reporting their experiences.




Helen Corden
Partner
Pinsent Masons
 

Starters and Leavers

We are pleased to welcome and congratulate colleagues taking on lead HR roles, including Umar Zamman, (Bishop Grosseteste), Laura Marks (acting at Canterbury Christchurch after Pauline Farrell’s departure), Magi Hoppitt (acting since Sarah Eglin left Coventry), Sonya Clarkson, (Edge Hill, currently Deputy HR Director at Lancaster and an alumna of our UHR Aspiring HR leaders programme), Kessar Kalim at LSHTM (replacing Peter Mitchell), Sian Cushion (Swansea), Claire Buchanan (Bristol, following Guy Gregory’s retirement), and Frances Hewison, moving to Manchester Metropolitan from Greenwich in December. And it was good to see Phill Dixon, former UHR NE Chair, recently appointed as Chief Operating Officer at Leeds Trinity; he’s replaced in the interim as HR Director at Sheffield Hallam, by Sally Jackson.

We also wish the very best for the future to those leaving the sector over the coming months, including Carol MacFarlane (City of Glasgow College), Sally Stewart (Birmingham City), Zoe Lewandowski (Edinburgh), Julie Maughan (Leeds Beckett), Carolyn Murray (West of Scotland) and Lynne Warwick (Bucks New). Particular good wishes and thanks go to three colleagues who are retiring at Christmas: Ann Collins, from Edge Hill, Clare Curran from Durham, and David Williams from Swansea.  Clare is currently on the UHR Executive, is the UHR NE CPD lead, and is a former UHR Vice Chair; David is a former UHR Wales Chair and UHR Executive member, and has represented UHR on the ECC Board, as well as leading Swansea to two UHR awards, as has Ann at Edge Hill.  Each has given much to the sector over many years, and will be missed.

Other HE updates & events

Engaging HR Departments with Sustainability Workshop
Virtually, via Zoom 
13 December 2017
14:30 - 16:00

Join us for this UK-wide webinar exploring the successes of and potential for further collaboration between HR and Sustainability teams in FHE. Be prepared to share your aspirations for the future, and learn what your colleagues from across the UK are doing in this area.
The 2017 UAG Conference
Wellcome Trust, London
14 December 2017
10.00 - 15.30

The 2017 Universities Advertising Group Conference will offer a time relevant experience, exploring a number of challenging topics that will undoubtedly impact upon the University Sector. Keynote delivery from Lord Danny Finkelstein and Martine Wright.


Ambitious Futures:
developing the leaders of the future 

We all know that Universities are people organisations: the calibre, expertise, experience and skills of our staff are crucial to the success of our Universities.
Equally, as HR professionals, you will be well aware of the challenges of talent management and succession planning.

Ambitious Futures is a graduate leadership scheme that exists to help secure the talent pipeline for the future, by recruiting, developing and retaining exceptional graduates for our Professional Services. The scheme, was set up by the AHUA (the Association of Heads of University Administration) some five years ago in response to growing concern that, with increasing competition for graduate talent, the sector was at risk of losing out. In addition, the proliferation of niche and specialist roles in our ever more complex institutions meant threatens us with a shortage of staff who have wide ranging experience across the spectrum of service areas, and an appreciation of the linkages between different facets of the University’s business. At senior levels, such cross-institution understanding is vital for good leadership and decision making. Since 2016 the scheme has been run on behalf of the sector as a subsidiary company of the University of Nottingham.

The Ambitious Futures scheme is run in close partnership with participating Universities. Trainees, who undergo a rigorous three-stage selection process, have the opportunity to work on three different six-month placements, in two different Universities across the country. In this way they experience not just different functional areas, but also two different institutional cultures and environments. In parallel with their placements the trainees follow a bespoke management development programme, called the Emerging Leaders and Managers Program (eLAMP) developed as an online learning package by the University of Melbourne. To help develop the trainees’ leadership and management capabilities and their wider understanding of the sector, trainees are given a comprehensive induction, attend regular workshops and coaching sessions, and are provided with a mentor.

Proof of the value of the scheme lies in the roles the trainees secure at the end of the programme, as well as the direct value they deliver for their host institution through the placements they undertake. Employing one or more Ambitious Futures trainee can have a catalytic effect, galvanising change and improvements in processes and services.
In Universities much of our energy is focused on producing graduate talent – the Ambitious Futures scheme helps us to retain some of that talent for the benefit of our own sector, for now and for the future.
 
Christine Abbott,
CEO Ambitious Futures
Christine.Abbott@nottingham.ac.uk
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Training Frameworks

The NEUPC have launched the new Training Services Provider Framework and will be hosting a webinar on Monday 4 December to introduce the framework. You can book your place online to find out about the scope and benefits of using the agreement. 


How are HR departments supporting staff in universities and colleges with the development of their digital capability?

Would you like to contribute to a new study and shape future developments in this area?
 
What are you doing to support staff in dealing with the challenges and making the most of the opportunities offered by technologies? Are you confident about your own digital capabilities to support staff in your institution?
 
The Jisc Building Digital Capability project is working to ensure staff in universities and colleges are equipped for a changing digital environment. We have produced guidance, tools and resources to help institutions improve digital capability for individuals and across their organisations.
 

Contribute to the study

Jisc has just started a short study into the way Human Resources departments in educational institutions support staff to develop digital capabilities. We are keen to find out from HR staff how their activities link to institutional strategies and activities around digital capabilities.
 
How can Jisc help you in this role? By participating in the study you will have the chance to inform future developments and to highlight the good practice you are already doing.
 
We have produced a short (5 minute) online survey to help us create a snapshot of current practice in the UK and to find out about your own levels of confidence around digital capability.
 
We know that you are asked to complete many surveys and appreciate the time this takes. We really want to include your voice in this study and hope you will see the value of participating. Please click on the link below to complete the survey.

UHR contacts

Chair
Sandra Heidinger, University of Strathclyde

Vice Chairs
Paul Boustead, Lancaster University
Dean Morley, Royal College of Art

Treasurer
Alex Killick, Glasgow Caledonian University 

Secretary
Margaret Ayers, Queen Mary, University of London

Executive Director
Helen Scott, UHR 

CPD Co-ordinator
Lesley Broughton

Administrative, event bookings, finance and mailbase
admin@uhr.ac.uk

Web services
web@uhr.ac.uk

A full list of Executive committee members and of activities and projects in which UHR is involved is available on the UHR website.



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